Services

Together, we create communication that moves people.

  • Communication in crises and extraordinary situations

    Crises escalate quickly – trust determines how they end.

    Crises can escalate quickly. What begins as a manageable issue can rapidly evolve into a reputational, legal, or political crisis if early signals are overlooked or responsibilities are unclear. In such moments, boards, executive teams, and public authorities are under intense pressure to act decisively—often with incomplete information and under public scrutiny. C-Matrix helps organizations detect emerging risks early, assess their strategic relevance, and manage escalation with clarity, discipline, and control.

    In acute situations, we provide discreet, experienced counsel to guide the strategic management of internal and external communications. This safeguards decisionmaking capacity and helps maintain the trust of key stakeholders. Our experts bring extensive handson experience in crisis communication across business, politics, and public administration. Where required, we strengthen boards and senior leaders through targeted briefings as well as realistic crisis and media training.

    Services at a glance

    • Reputation and risk analyses, scenario planning, digital standby infrastructure, robust governance and decision-making structures,
    • Situation assessment, communication architecture, media and stakeholder management
    • 24/7-consulting, escalation management, decision support
    • Post-crisis analysis, narrative realignment
  • Public & Media Relations

    Building credibility where it matters most.

    C-Matrix Communications advises organisations and decisionmakers on strategic positioning, media engagement, and reputation management in the public domain – with clarity, discretion, and longterm perspective. We develop clear positioning, strengthen corporate and brand visibility, and ensure a consistent, authoritative presence across media and stakeholder channels.

    Drawing on deep experience and a strong network within the Swiss media landscape, we translate complex issues into compelling narratives that resonate. In sensitive or highpressure situations, we provide discreet, seniorlevel support – including strategic crisis communications.

    Services at a Glance

    • Strategic communications consulting and concept development
    • Media relations, supported by a strong network across the Swiss media landscape
    • Content creation and strategic storytelling
    • Ghostwriting and executive communications
    • Monitoring, analysis, and reporting
  • Public Affairs

    Because serious issues require direct, trusted access.

    C-Matrix specialises in strategic communication within complex political and regulatory environments. We represent our clients’ interests with clarity and credibility, engaging effectively with political decisionmakers, government authorities, and public institutions.

    With a deep understanding of democratic processes at all levels, we develop tailored publicaffairs strategies that put the right issues on the agenda, enable constructive dialogue, and build resilient, longterm relationships. Through this approach, we foster trust and help our clients achieve both their political and commercial objectives.

    Services at a Glance

    • Strategic public affairs advisory and political risk analysis
    • Monitoring of legislative, regulatory, and policy processes
    • Interest representation grounded in transparency, legitimacy, and constructive dialogue
    • Stakeholder engagement with political, regulatory, and institutional stakeholders
    • Publicpolicy and ESGrelated advocacy initiatives aligned with corporate priorities
  • Change & Transformation

    Change creates uncertainty; clarity builds value and investor trust.

    C-Matrix advises international and Swiss companies on complex transactions and transformative change in Switzerland. We support our clients across the relevant stakeholder landscape, helping ensure communication is thoughtful, coherent, and effective – so leadership teams can stay focused on operational and strategic priorities. Our team combines senior communications expertise with strong financial and transactional insight, including experience from former investment banking professionals. This enables us to anticipate stakeholder expectations, assess sensitivities, and shape communication approaches that are credible, balanced, and welljudged.

    We advise on communication with investors and the media and, where appropriate, provide multilingual support throughout the transaction or change process. From leadership positioning to targeted communication programmes for employees, customers, and external stakeholders, we help create alignment, stability, and continuity during periods of change.

    Services at a Glance

    • Strategic change analysis and change narratives
    • Leadership communication support and toolkits
    • Multichannel internal communications
    • Team engagement and alignment
    • Feedback and impact analysis
  • Media Training

    Understand the Media. Shape the Message.

    C-Matrix prepares executives, subjectmatter experts, and leadership teams for professional and confident media engagement — from interviews and press conferences to panel discussions and highpressure situations. Through realistic simulations, direct individual feedback, and the strategic development of key messages, we strengthen presence, credibility, and message discipline — especially under scrutiny or in times of crisis.

    We provide insight into how media organisations think and operate: editorial dynamics, newsroom routines, and the expectations journalists have of their interlocutors. Participants learn how to respond clearly, stay in control of the narrative, and communicate with confidence across formats and channels.

    Each training includes a customised media guide tailored to your organisation — a practical reference covering key messages, do’s and don’ts, and response frameworks, accessible at any time.

    Services at a glance

    • Analysis and Needs Assessment, including a review of the media environment
    • Development of Key Messages and Crisis Frameworks
    • Interview Techniques and OnCamera Training, including camera and microphone practice with realistic scenarios
    • Media Toolkit for confident and effective engagement with the media

  • Business Development

    How we accelerate your success.

    C-Matrix helps companies grow faster—turning ambition into measurable results. We work with organisations of all sizes to increase revenues, unlock new growth opportunities, and eliminate idle capacity. Whether you’re entering new markets, scaling organically, or expanding through acquisitions, we support your growth journey end to end. From strategy to execution, we combine sharp market insight with practical delivery—helping new business get off the ground, refining positioning, opening doors, and supporting negotiations that lead to successful, valuecreating deals.

    We operate across energy, data centres, telecoms, asset management, insurance, pharma, defence, and real estate. Our clients trust us for our proven frontline experience and our exclusive access to senior business and government decisionmakers in complex, highly regulated markets.

    Services at a glance

    • Strategic business development planning
    • Market and competitive analysis
    • Positioning strategy and gotomarket campaigns
    • Highimpact introductions and deal support
    • Sales storytelling and powerful communications that boost awareness and demand
    • Thought leadership and authority building
    • Strategic networking and partnership support

  • Litigation PR

    Protecting Your Reputation When It Matters Most.

    In legal disputes, public perception can matter as much as the court’s decision. When proceedings influence how stakeholders view an organisation, strategic litigation communications become essential. We help leadership teams and boards anticipate reputational risks, define clear communication strategies, and deliver precise messaging. Throughout the legal process, we ensure consistent communication, structured workflows, and reliable senior-level support.

    Our team brings deep experience across legal and regulatory matters, guiding clients through complex stakeholder environments. We equip decision-makers with focused briefings, media training, and scenario-based communication testing so they are ready for any development.

    Services at a glance

    • Rapid evaluation of reputational risks and communication priorities in legal disputes
    • Converting complex legal language into clear, audience ready communication.
    • Crafting concise, credible messages that support your position
    • Managing media engagement with discipline, accuracy, and foresight
    • Tracking developments and guiding communication decisions as they unfold
  • Issues Management

    Act early. Avoid crises. Protect trust.

    C-Matrix helps organisations identify sensitive issues before they escalate. We assess risks, clarify strategic options, and ensure that robust processes and clear decision paths are in place.

    We support leadership teams with discreet, proactive communication guidance—protecting room for manoeuvre and strengthening stakeholder confidence. Our team monitors stakeholder sentiment, media dynamics, and political and regulatory trends, and provides targeted briefings, training, and simulations to refine strategies and messages.

    Services at a glance

    • Identifying emerging issues and sentiment shifts.
    • Defining clear stances and communication priorities.
    • Implementing targeted actions and content to shape the narrative.
    • Ensuring alignment across all stakeholders.
    • Issueslifecycle tracking – Monitoring issues from emergence to resolution.
  • CEO Positioning

    Making Core Strengths Visible – Through the Right Positioning.

    C-Matrix helps leaders sharpen their profile, shape public perception with intention, and build a resilient leadership reputation. We ensure executive visibility is clear, consistent, and credible – across media, social platforms, and internal channels.

    We guide leaders through the development of a cohesive personal and communication strategy: from executive storytelling and messaging maps to benchmarking, stakeholder insights, and tailored content. This includes strengthening their impact on social media, enhancing media relations, and aligning leadership communication with employerbranding goals to reinforce trust and culture. The result: greater transparency, authenticity, and confidence among investors, employees, supervisory bodies, the media, and the broader public.

    Services at a glance

    • Internal and external positioning strategy & executive narrative
    • Thought leadership & content strategy
    • Media relations & social media leadership visibility
    • Executive coaching & performance support
    • Employerbranding aligned leadership communication
  • Voting and prevention campaigns

    Campaigns that don’t just inform — they motivate.

    In public votes, outcomes are shaped by one factor above all: the ability to activate the undecided middle. Effective campaigns distil complex proposals into simple, directional choices. Instead of deepening divisions, they rely on credible storytelling and precise timing to anchor an issue in everyday relevance — and to turn awareness into participation.

    Sustained shifts in behaviour are built without moralising. They use consistent, gentle nudges that position better options as the obvious, intuitive standard. The objective is to make abstract risks tangible and to elevate smart decisionmaking into a natural expression of personal identity and responsibility.

    Our Services at a glance

    • Strategy and campaign architecture
    • Message and claim development
    • Digital and integrated campaigning
    • Behaviour-led campaign design
    • Integrated campaign management
  • Branding

    A strong brand speaks—even when it remains silent.

    We support companies and organisations in building strong product brands and sharpening their brand identity—with a clear focus on sustainable brand value. From brand strategy and naming to brand architecture, clear messaging, and a consistent visual presence, we create coherent and distinctive brand experiences.

    By combining strategic rigor with creative sensibility, we position brands credibly—internally and externally—strengthening relevance, trust, recognition, and long-term brand equity.

    Services at a glance

    • Brand analysis, brand strategy, and brand positioning
    • Brand architecture and naming
    • Development of brand messages and tone of voice
    • Corporate design, brand guidelines, and design Systems
    • Brand evaluations
  • Social Media

    Your compass in the digital jungle.

    The digital world is flooded with content. With clear strategies and compelling stories, we help you cut through the noise, build a strong presence, and stand out on social media.

    We combine bold ideas with factbased analysis, industry expertise, and creativity. The result: well-crafted narratives that translate seamlessly across channels and formats—turning strategy into content that performs.

    Services at a glance

    • Social media strategies for companies and leaders
    • Positioning and personal branding on relevant channels
    • CEO and executive communication on social media
    • Topic management, storytelling, and editorial concepts
    • Design of content, templates, and moving images
    • Support for campaigns and analysis of reach and impact

Communication in crises and extraordinary situations

Crises escalate quickly – trust determines how they end.

Crises can escalate quickly. What begins as a manageable issue can rapidly evolve into a reputational, legal, or political crisis if early signals are overlooked or responsibilities are unclear. In such moments, boards, executive teams, and public authorities are under intense pressure to act decisively—often with incomplete information and under public scrutiny. C-Matrix helps organizations detect emerging risks early, assess their strategic relevance, and manage escalation with clarity, discipline, and control.

In acute situations, we provide discreet, experienced counsel to guide the strategic management of internal and external communications. This safeguards decisionmaking capacity and helps maintain the trust of key stakeholders. Our experts bring extensive handson experience in crisis communication across business, politics, and public administration. Where required, we strengthen boards and senior leaders through targeted briefings as well as realistic crisis and media training.

Services at a glance

  • Reputation and risk analyses, scenario planning, digital standby infrastructure, robust governance and decision-making structures,
  • Situation assessment, communication architecture, media and stakeholder management
  • 24/7-consulting, escalation management, decision support
  • Post-crisis analysis, narrative realignment